Skip to content

Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online.

PII, as used in EU Privacy laws and UK laws such as the Data Protection Act of 1998, General Data Protection Regulations (GDPR), UK GDPR and general information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information obtained through the website or other services.

Security

Our website uses https protocol which encrypts transmission to and from the site and your browser. Our servers are located in the EU on secure premises and provided by a well established hosting provider, Siteground.

 

Third Parties

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and are processing under contractual obligation with a legal basis. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website.
Examples are (and not limited to):
Embedded YouTube videos.
QuirioBot
Live Agent Desk
MailChimp
Facebook
Sessions.us

These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. If there are any questions regarding this privacy policy you may contact us.

Data usage

What personal information do we collect from the people that visit our website?
When using our site, if appropriate, you may be asked to enter your name, email address or other details to help you with your experience. Examples of this are the feedback forms or the contact forms.

How do we use your information?
We may use the information we collect from you when you sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better serve you by administering your website/work request
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding any orders or other products and services.


Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Our Cookie Policy is here: Cookie Policy

Do we use Pixels?
Yes, we use Facebook pixel on our site and in social media links which collects anonymous aggregated data on site usage and we use that to re-target Facebook adverts and adjust marketing strategies. One way to prevent usage of that is to use an Adblocker application or plugin. Pixels are small 1×1 pixel images that are linked from another site that register a page view or event and are mainly used for tracking marketing activities.

 

Other services

‘Streaming platform’ refers to various external third party tools we use to stream and display audio and video, usually in real-time but also pre-recorded shows delivered on a schedule, such as but not limited to, StreamLabs TalkStudio, Sessions.us, Facebook, X, YouTube, Twitch.tv and others. 

‘Recording platform’ refers to various external third party tools we use to record audio and video for use in producing and publishing content,  such as StreamLabs TalkStudio, Sessions.us, Spoken aka Rumble Studio to create and record shows.

‘Publishing Platform’ is the term use to describe podcast services such as Anchor.FM, Spotify, Apple Podcasts, Google Podcasts and other audio and video distribution platforms.

‘Content’ refers to any material you give us when interacting or participating with our services, such as photo’s, pictures, artwork, audio recording, video recording.

Intellectual property and licensing for audio/visual material supplied to us by the public and / or other parties for us or on behalf of named service users.

We operate webinars, online meetings and and similar events on recording and streaming platforms and provide those services to third parties also known here as “named service users”, they will have this licensing agreement on their websites but we also reference it here for completeness as our branding is used. If you are unsure who the named service user is, they are the organisers of the webinars or online meetings.

Example. We operate a webinar for a client using our branded webinar platform. The client have asked for materials to be recorded, edited and distributed, and we are doing that on their behalf.  We may be handling the material to produce it. The license agreement is with them. A plainer example is that maybe a club you belong to holds a webinar and we do all the technical stuff to make that happen. While you are using our technical stuff, the license agreement is with your club.

Example: We operate a webinar for ourselves on our branded webinar platform. We need to use recorded materials to create a podcast or other audio/visual material. The license agreement is with us.

We will, in general, record and receive content using Recording Platforms.
We will, in general, use, receive and distribute content through Publishing Platforms.
We may also, from time to time, record, receive, use and distribute content through Streaming Platforms.
Recording, distribution and publishing methods and timing are at our behest unless otherwise agreed in writing.

You retain copyright and any other rights you already hold in the content which you submit, post, create or display on or through or via our “recording platforms” and / or “streaming platforms” and/ or “publishing platforms”.

By submitting to us, taking part in, posting, recording, allow to be recorded, streaming, displaying, or otherwise making available your content, you are stating you own all rights to that content and you give us and / or “the named service user”  a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to reproduce, adapt, modify, translate, publish, publicly perform, publicly display and distribute any of that content which you submit when take part in, record, play, post, stream or display on or through our recording platforms, publishing platforms and streaming platforms.

In layman’s terms, once you (the participant) have submitted content and /or taken part in content that we have recorded for ourselves or on behalf of a “named service user”, we can publish this on our own or the “named service user” website, social media, streams and podcast. Once this is done, we and they can’t delete it as there’s always a copy somewhere on the Internet. This is why the license you grant us and /or them is worldwide, perpetual and irrevocable.

Your contribution is always your content, you retain copyright, but you give us and / or the named service user, license to use it. It’s non-exclusive to us (and / or the named service user), so you remain free to use that material yourself or let others do so, as long as it’s just your material. It’s royalty-free to us (and / or the named service user), as you are not charging us (and / or the named service user) anything for the use of that material. You are giving us (and /or the named user) permission to edit and modify and this is normally done to increase quality or clarity. We (and / or the named service operator) also need to be able to post to different platforms, so you give us (and / or the named service operator) permission to “distribute” and they all require some editing or modification to make it work.

It’s all really straightforward, but if you have any questions please contact us and we’ll be happy to help. 

Your data rights

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes, nor any data you have granted a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive license to.