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Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online.

PII, as used in EU Privacy laws such as the Data Protection Act of 1998, General Data Protection Regulations (GDPR) and general information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Security

Our website uses https protocol which encrypts transmission to and from the site and your browser. Our servers are located in the EU on secure premises and provided by a well established hosting provider, Siteground.

 

Third Parties

Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and are processing under contractual obligation with a legal basis. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website.
Examples are (and not limited to):
Embedded YouTube videos.
QuirioBot
24Sessions
Live Agent Desk
MailChimp
Facebook

These third party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. If there are any questions regarding this privacy policy you may contact us.

Data usage

What personal information do we collect from the people that visit our website?
When using our site, if appropriate, you may be asked to enter your name, email address or other details to help you with your experience. Examples of this are the feedback forms or the contact forms.

How do we use your information?
We may use the information we collect from you when you sign up for our newsletter, respond to a survey or marketing communication, browse the website, or use certain other site features in the following ways:

  • To improve our website in order to better serve you.
  • To allow us to better serve you by administering your website/work request
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding any orders or other products and services.


Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. Our Cookie Policy is here: Cookie Policy

Do we use Pixels?
Yes, we use Facebook pixel on our site and in social media links which collects anonymous aggregated data on site usage and we use that to re-target Facebook adverts and adjust marketing strategies. One way to prevent usage of that is to use an Adblocker application or plugin. Pixels are small 1×1 pixel images that are linked from another site that register a page view or event and are mainly used for tracking marketing activities.

Your data rights

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.